Our Commitment to Combating Modern Slavery

Modern Slavery Statement

Introduction

At Flowers Thornton Heath, we recognise our duty as a trusted local florist to uphold the highest ethical standards in all aspects of our business. Providing beautiful floral arrangements to households and businesses across Thornton Heath, we are committed to ensuring that modern slavery and human trafficking have no place in our operations or supply chains. This statement outlines the steps we take each year to prevent modern slavery and demonstrates our ongoing dedication as a valued member of the local community.

Zero Tolerance Policy

Flowers Thornton Heath maintains a zero tolerance policy towards all forms of modern slavery, including forced labour, child labour, human trafficking, and servitude. It is core to our values that every individual involved in providing goods and services to our business, including staff, contractors, and suppliers, is treated with dignity and respect. We expect all persons and organisations we work with to share this unwavering commitment.

Supplier Due Diligence

Central to combating modern slavery is scrutinising the origins of our flowers and products. We carry out careful due diligence before onboarding new suppliers, requesting documented evidence of their compliance with relevant anti-slavery legislation and their adherence to ethical employment practices. We regularly review our suppliers’ labour policies and conduct checks for any risks of exploitation, prioritising longstanding relationships with partners who demonstrate ongoing transparency and ethical conduct.

Staff Training and Awareness

We believe in empowering our staff with the knowledge and confidence required to identify, prevent, and report any concerns related to modern slavery. Regular training sessions are held to keep our team updated about the risks, warning signs, and reporting procedures associated with modern slavery. By promoting a culture of vigilance and open communication, we ensure every member of Flowers Thornton Heath understands their important role in this collective responsibility.

Reporting Concerns

We are committed to providing safe, confidential, and accessible channels for reporting any concerns related to modern slavery or unethical practices. Staff, suppliers, and customers are encouraged to voice suspicions or complaints without fear of retaliation or negative repercussions. All reports are addressed promptly, with appropriate measures taken to investigate and resolve any identified issues. Where necessary, we will engage external authorities to assist in protecting vulnerable individuals.

Annual Review and Continuous Improvement

Flowers Thornton Heath reviews this Modern Slavery Statement and our supporting procedures annually to ensure they remain effective, relevant, and up-to-date with evolving legislation and good practice. We actively seek feedback from our team, suppliers, and the wider Thornton Heath community to drive continuous improvement in our approach to ethical sourcing and employment.

Our Local Responsibility

As a well-regarded florist serving Thornton Heath’s households and businesses, Flowers Thornton Heath understands the importance of trust within our community. Upholding strong safeguards against modern slavery is integral to maintaining this trust and ensuring that every bouquet, arrangement, and service we provide is rooted in integrity and social responsibility.