Understanding Cookies on Flowers Thornton Heath
About Our Cookie Policy
Flowers Thornton Heath is committed to providing you with a reliable and personalised online shopping experience. One of the ways we achieve this is through the use of cookies on our website. This Cookie Policy explains what cookies are, how and why we use them, and how you can manage your cookie preferences when ordering flowers online with us.
What Are Cookies?
Cookies are small text files placed on your device by websites that you visit. These files are widely used to help websites function efficiently, remember your preferences or progress, and collect information about your interactions with the site. At Flowers Thornton Heath, cookies enhance the shopping experience, making it easier for our Thornton Heath customers to browse, select, and order their favourite flowers online.
Categories of Cookies We Use
Our website uses different types of cookies to ensure that our online services run smoothly and to tailor your shopping journey to your needs. The main categories of cookies on the Flowers Thornton Heath website are:
Essential Cookies
These cookies are crucial for the operational performance of our website. They allow you to move around the site and use features such as adding flowers to your basket and proceeding to checkout. Without these cookies, our website wouldn’t function as intended, and you wouldn’t be able to place orders securely or remember items in your cart.
Analytics Cookies
Analytics cookies help us understand how visitors use our website. They provide anonymous information on aspects such as which pages are visited most frequently and if users encounter errors. By collecting and analysing this data, we can make informed improvements to our website and services, ensuring a smoother ordering process for customers in Thornton Heath and beyond.
Marketing Cookies
Marketing cookies are used to deliver advertising that is more relevant to your interests. They remember your visit to our website and allow us and our partners to show you targeted promotions. This might include special offers for Thornton Heath customers or reminders about products you have viewed previously.
How Cookies Help Improve Your Shopping Experience
By using cookies, we are able to:
- Remember items you add to your shopping cart so you can complete your purchase whenever you wish.
- Understand which products are most popular among Thornton Heath customers, allowing us to better tailor our offerings.
- Track and improve the performance of our website to ensure a fast, secure, and enjoyable shopping experience.
- Display special offers and recommendations that suit your preferences based on previous browsing or purchase activity.
Managing Your Cookie Preferences
When you first visit the Flowers Thornton Heath website, you will be presented with a choice to accept or manage your cookie preferences. You can choose to accept all cookies, or select which categories you wish to allow. Essential cookies are necessary for the website’s basic functions and cannot be turned off. However, you have control over analytics and marketing cookies at any time.
To manage your cookie preferences, use the consent manager or settings tool available on our site. You also have the option to change your settings through your web browser, which allows you to delete existing cookies or block new ones from being stored on your device. Please note, however, that restricting certain types of cookies may affect the functionality of the website and limit your ability to use some features, such as online ordering.
Updates to This Policy
We may update our Cookie Policy from time to time to reflect changes in technology or legislation, or to enhance your shopping experience. We recommend reviewing this page regularly to stay informed about how we use cookies at Flowers Thornton Heath.
Thank you for trusting us with your online flower orders. Your privacy and satisfaction are our top priorities as we continually strive to improve your experience on our website.
