Accessibility Statement for Flowers Thornton Heath
Our Commitment to Accessibility
At Flowers Thornton Heath, we are dedicated to making sure that our website is accessible to everyone, including people of all abilities and situations. We believe that every customer in Thornton Heath deserves a seamless and barrier-free experience when ordering flowers online. Our priority is making sure that beauty and convenience are available to everyone, upholding equal access and usability for our online flower ordering services.
WCAG 2.1 AA Compliance
We strive to meet the guidelines set out in the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA. These standards serve as a benchmark for web accessibility worldwide, aiming to ensure that websites are usable to the broadest possible range of people, regardless of ability. By aligning with WCAG 2.1 AA, Flowers Thornton Heath is focused on providing an inclusive online experience for every customer in Thornton Heath wishing to order flowers easily and confidently.
Screen Reader Compatibility
Our website has been developed with compatibility for screen readers and other assistive technologies in mind. Logical reading orders, descriptive alternative text for images, appropriate use of HTML landmarks, and simple navigation structures enable customers using screen readers to browse, select, and purchase Flowers Thornton Heath with confidence. Our aim is for users relying on assistive technology to have just as easy an experience ordering flowers as anyone else in Thornton Heath.
High Contrast and Clear Design
We have implemented a high contrast design throughout our website to support users with visual impairments or sensitivity to colour. Clear fonts, sufficient spacing, and distinct colour schemes provide easy readability and navigation. Whether you are browsing our flower selection or placing an order, the design ensures vital information and interactions are always easy to see and understand.
Ensuring Inclusive Online Flower Ordering
Accessibility means that more customers in Thornton Heath can send or receive Flowers Thornton Heath online. Whether you are ordering for a special event or simply brightening someone's day, we want your experience to be straightforward and enjoyable. Our ongoing commitment to accessibility ensures that everyone can use our website with ease, regardless of their individual circumstances or the technology they use.
Continuous Improvement and Feedback
We understand that maintaining accessibility is an ongoing process. As new standards emerge and technology evolves, our team continually reviews and updates our website to uphold our high standards. We value feedback from all customers. If you encounter any barriers to accessibility or have suggestions for further improvement, please contact us using the details provided on our website. Your feedback helps us maintain a Flowers Thornton Heath website that truly serves our entire community.
Contacting Us About Accessibility
If you have trouble using any part of our Flowers Thornton Heath website, notice any accessibility issues, or would like to share feedback on your experience, we encourage you to reach out. Details on how to contact us are available via our contact page. Our support team is dedicated to helping you and will do their utmost to remove any barriers, ensuring all Thornton Heath customers can order flowers online quickly and easily.
